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    Administrative Assistant Job Description

    Reports To:  Executive Director and Assistant Director

    Training: 20-hr Crisis Counseling/Dynamics of Domestic Violence, Sexual Assault, and Human Trafficking Training Offered by REACH of Macon County.

    Benefits: FT Benefits: Medical, Vision, Dental, and AFLAC. Annual holiday supplement. Paid Annual and sick including one free floating holiday to recognize and honor the employee’s birthday. This holiday can be taken at any time with prior approval from the Executive Director. PT Benefits: One free floating holiday to recognize and honor the employee’s birthday. This holiday can be taken at any time with prior approval from the Executive Director.

    Pay range: $18.00 per hour. Position can be FT or PT depending on candidate’s qualifications and their willingness and/or ability to provide victim advocacy work including responding to after-hours crisis hotline.

    Administrative Assistant Position Overview:
    The Administrative Assistant provides essential clerical and operational support to ensure the smooth functioning of the organization. This role requires strong organizational skills, attention to detail, and the ability to manage multiple tasks in a fast-paced environment. The ideal candidate is a team player with experience in administrative tasks, familiarity with QuickBooks, and a background in nonprofit operations is a plus. A strong commitment to supporting victims and survivors of domestic violence, sexual assault, and human trafficking is essential.

    Key Responsibilities:

    General Administrative Support

    • Assists in answering incoming phone calls and agency emails, directing inquiries appropriately.
    • Draft and format correspondence, reports, and other documents as requested.
    • Maintain and organize office files, including personnel, vendor, and accounting records.
    • Assist with Board and Committee meeting preparation, including compiling materials when necessary.
    • Manage daily mail collection from the Post Office and distribute it to appropriate staff.
    • Monitor and maintain office supply levels, placing orders as necessary with Executive Director approval.

    Finance & Record-Keeping

    • Maintain and reconcile petty cash funds.
    • File invoices with processed checks, ensuring proper documentation for accounting records.
    • Assist in compiling monthly vouchers for the organization’s bargain store.
    • Support grant-related documentation, including pulling receipts, making copies, and submitting reports to the Executive Director and Assistant Director.
    • Assist with weekly bill pay.
    • Assist with annual audits by gathering and organizing required documentation.

    HR & Compliance

    • Complete employee onboarding paperwork and conduct background checks.
    • Maintain records of community service and volunteer hours.
    • Willing to obtain a notary certification if not already certified.

    Donor & Community Engagement

    • Initiate and manage donor thank-you letters and tax receipt acknowledgments.
    • Assist with event planning, coordination, and participation as part of the administrative team.

    Other Duties

    • Perform additional responsibilities as assigned by the Executive Director to support the organization's mission and daily operations.

    Qualifications & Skills:

    • Strong organizational skills with attention to detail.
    • Ability to handle multiple tasks in a fast-paced environment.
    • Experience with QuickBooks and basic accounting practices preferred.
    • Previous experience in a nonprofit setting is a plus.
    • Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and general office equipment.
    • Excellent communication skills, both written and verbal.
    • Ability to work independently and as part of a team.
    • Passion for supporting victims and survivors of domestic violence, sexual assault, and human trafficking.

    This position is an integral part of the administrative team, ensuring the organization runs efficiently while maintaining a compassionate and supportive environment for the individuals we serve.

    Hours 

    • Part Time, Hourly.
    • Daily reporting hours and days of the week vary according to the business needs of the department.

    The Mission of REACH of Macon County is to eradicate domestic violence, sexual assault, and human trafficking crimes in our community through prevention, intervention, and educational services. REACH also takes affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics

    PT Shelter Staff Position  

    Reports To: Executive Director and Shelter Supervisor 

    Rate of Pay: $18.00 Per Hour  

    Work Schedule:  Primary work hours are overnight and weekends. Times and days may vary. 

    Training: 20-hr Crisis Counseling/Dynamics of Domestic Violence, Sexual Assault, and Human Trafficking. Training provided by REACH of Macon County.  

    Work Description: 

    • Provide direct client services including intakes, supportive counseling, accessing needs, providing information and referrals, goal setting, and some transportation as needed 
    • Handle day-to-day operations of shelter, oversee MANNA and USDA food program, and completing record-keeping and paperwork.  
    • Maintain confidential paperwork, client files and perform data entry.   
    • Coordinate with other staff and community agencies, and perform additional duties as assigned. 
    • Cover crisis line as needed. 
    • Coordinate shelter client activities and meetings. 
    • Support an environment that encourages client growth, health, and safety.  
    • As needed, assist Court Advocate in providing information, accompaniment, Victim Compensation assistance and other court advocacy duties. 

    Skills:  

    • Friendly and patient personality 
    • Ability to follow instructions 
    • Neat and Efficient 
    • Ability to work independently 
    • Computer/phone skills a plus 
    • Human relations/social service skills a plus 
    • Supportive and understanding of philosophy and mission of REACH of Macon County. 
    • Minimum of a 2-year degree, currently degree seeking, and/or related job experience 

    Additional Benefits:  

    • One free floating holiday to recognize and honor the employee’s birthday, usable at any time with prior approval from the Executive Director.  
    • Eligibility for an annual holiday supplement, although other benefits are not included for PT positions. 

    The Mission of REACH of Macon County is to eradicate domestic violence, sexual assault, and human trafficking crimes in our community through prevention, intervention, and educational services. REACH also takes affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.