Administrative Assistant Job Description
Reports To: Executive Director and Assistant Director
Training: 20-hr Crisis Counseling/Dynamics of Domestic Violence, Sexual Assault, and Human Trafficking Training Offered by REACH of Macon County.
Benefits: FT Benefits: Medical, Vision, Dental, and AFLAC. Annual holiday supplement. Paid Annual and sick including one free floating holiday to recognize and honor the employee’s birthday. This holiday can be taken at any time with prior approval from the Executive Director. PT Benefits: One free floating holiday to recognize and honor the employee’s birthday. This holiday can be taken at any time with prior approval from the Executive Director.
Pay range: $18.00 per hour. Position can be FT or PT depending on candidate’s qualifications and their willingness and/or ability to provide victim advocacy work including responding to after-hours crisis hotline.
Administrative Assistant Position Overview:
The Administrative Assistant provides essential clerical and operational support to ensure the smooth functioning of the organization. This role requires strong organizational skills, attention to detail, and the ability to manage multiple tasks in a fast-paced environment. The ideal candidate is a team player with experience in administrative tasks, familiarity with QuickBooks, and a background in nonprofit operations is a plus. A strong commitment to supporting victims and survivors of domestic violence, sexual assault, and human trafficking is essential.
Key Responsibilities:
General Administrative Support
- Assists in answering incoming phone calls and agency emails, directing inquiries appropriately.
- Draft and format correspondence, reports, and other documents as requested.
- Maintain and organize office files, including personnel, vendor, and accounting records.
- Assist with Board and Committee meeting preparation, including compiling materials when necessary.
- Manage daily mail collection from the Post Office and distribute it to appropriate staff.
- Monitor and maintain office supply levels, placing orders as necessary with Executive Director approval.
Finance & Record-Keeping
- Maintain and reconcile petty cash funds.
- File invoices with processed checks, ensuring proper documentation for accounting records.
- Assist in compiling monthly vouchers for the organization’s bargain store.
- Support grant-related documentation, including pulling receipts, making copies, and submitting reports to the Executive Director and Assistant Director.
- Assist with weekly bill pay.
- Assist with annual audits by gathering and organizing required documentation.
HR & Compliance
- Complete employee onboarding paperwork and conduct background checks.
- Maintain records of community service and volunteer hours.
- Willing to obtain a notary certification if not already certified.
Donor & Community Engagement
- Initiate and manage donor thank-you letters and tax receipt acknowledgments.
- Assist with event planning, coordination, and participation as part of the administrative team.
Other Duties
- Perform additional responsibilities as assigned by the Executive Director to support the organization's mission and daily operations.
Qualifications & Skills:
- Strong organizational skills with attention to detail.
- Ability to handle multiple tasks in a fast-paced environment.
- Experience with QuickBooks and basic accounting practices preferred.
- Previous experience in a nonprofit setting is a plus.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and general office equipment.
- Excellent communication skills, both written and verbal.
- Ability to work independently and as part of a team.
- Passion for supporting victims and survivors of domestic violence, sexual assault, and human trafficking.
This position is an integral part of the administrative team, ensuring the organization runs efficiently while maintaining a compassionate and supportive environment for the individuals we serve.
Hours
- Part Time, Hourly.
- Daily reporting hours and days of the week vary according to the business needs of the department.
The Mission of REACH of Macon County is to eradicate domestic violence, sexual assault, and human trafficking crimes in our community through prevention, intervention, and educational services. REACH also takes affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics
PT Shelter Staff Position
Reports To: Executive Director and Shelter Supervisor
Rate of Pay: $18.00 Per Hour
Work Schedule: Primary work hours are overnight and weekends. Times and days may vary.
Training: 20-hr Crisis Counseling/Dynamics of Domestic Violence, Sexual Assault, and Human Trafficking. Training provided by REACH of Macon County.
Work Description:
- Provide direct client services including intakes, supportive counseling, accessing needs, providing information and referrals, goal setting, and some transportation as needed
- Handle day-to-day operations of shelter, oversee MANNA and USDA food program, and completing record-keeping and paperwork.
- Maintain confidential paperwork, client files and perform data entry.
- Coordinate with other staff and community agencies, and perform additional duties as assigned.
- Cover crisis line as needed.
- Coordinate shelter client activities and meetings.
- Support an environment that encourages client growth, health, and safety.
- As needed, assist Court Advocate in providing information, accompaniment, Victim Compensation assistance and other court advocacy duties.
Skills:
- Friendly and patient personality
- Ability to follow instructions
- Neat and Efficient
- Ability to work independently
- Computer/phone skills a plus
- Human relations/social service skills a plus
- Supportive and understanding of philosophy and mission of REACH of Macon County.
- Minimum of a 2-year degree, currently degree seeking, and/or related job experience
Additional Benefits:
- One free floating holiday to recognize and honor the employee’s birthday, usable at any time with prior approval from the Executive Director.
- Eligibility for an annual holiday supplement, although other benefits are not included for PT positions.
The Mission of REACH of Macon County is to eradicate domestic violence, sexual assault, and human trafficking crimes in our community through prevention, intervention, and educational services. REACH also takes affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.
Part Time Thrift Store Cashier
Reports To: Store Manager/Executive Director
Position: Part-Time position
Hours: Approximately 3-4 days a week 9:00-6:30, Tuesday-Saturday, Days and times vary
Duties
Include but are not limited to:
- Operate Square POS as assigned and be able to open and close register in addition to filling out daily sales report
- Must be able to lift a minimum of 30 lbs.
- Familiarity with clothing and shoe brands and trending styles
- Familiarity with pricing items for resale in boutique that appeals to a variety of populations
- Ability to oversee boutique clothing section including but not limited to pricing, staging, sales, and seasonal displays.
- Familiarity with social media and ability to promote store merchandise, especially clothing in a creative and consistent way on both facebook and Instagram (tik tok is a plus). Familiarity with hashtags for clothing trends a plus.
- Assist with moving furniture or other items as needed for staging or to assist customers
- Assist with sorting and hanging clothing; pick up lose hangers and/or clothes as needed
- Assist with store walk thru to ensure store is orderly and clean, including an opening and closing walk thru
- Assist with accepting store donations and writing receipts as needed
- Assist with duties that help keep the store in good order (i.e cleaning, gathering trash, etc…)
- Greeting and assisting customers
- Assist in maintaining a positive work environment
- Promote and support the mission of REACH
Skills:
- Friendly, outgoing, and works well with the public
- Able to work independently
- Strong organizational skills
- Experience in customer service
- Experience in supervising and scheduling staff
- Familiarity with Square
- Supportive and understanding of the philosophy and mission of REACH of Macon County
While the PT position does not include benefits, all employees, regardless of position, receive one free floating holiday to recognize and honor their birthday. This holiday can be taken at any time with prior approval from the Executive Director. PT employees are also eligible for an annual holiday supplement.
The Mission of REACH of Macon County is to eradicate domestic violence, sexual assault, and human trafficking crimes in our community through prevention, intervention, and educational services. REACH also takes affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.
Victim Advocate
Reports To: Executive Director
Training: 20-hr Crisis Counseling/Dynamics of Domestic Violence and Sexual Assault Training Offered by REACH of Macon County.
Benefits: Medical, Vision, Dental, and AFLAC. Annual holiday supplement. Paid Annual and sick including one free floating holiday to recognize and honor the employee’s birthday. This holiday can be taken at any time with prior approval from the Executive Director.
Project Work Description:
- Provide direct client services including intakes, supportive counseling, accessing needs, information and referrals, goal setting, case management, and some transportation as needed.
- As needed, assist Court Advocate in providing information, accompaniment, Victim Compensation assistance and other court advocacy duties.
- Assists in the development and implementation of all project activities, with a focus on victim services.
- Facilitates coordination of community collaboration on behalf of this project.
- Assists in the research, development, and distribution of informational and outreach materials specific to victim services.
- Receives training and education of project staff to ensure knowledge of best practices in providing services and development of policy and procedures in working with victims.
- Assists in the training and utilization of project volunteers.
- Responsible for the documentation of client files, statistics, and other necessary programmatic information as requested.
- Provide individual and group life skills for identified participants.
- Provide job counseling, job training, and placement.
- Provide financial education and work with financial institutions for referrals and collaborations.
- Provide psycho-educational groups, enrichment classes, and support for job training and placement, financial empowerment, educational advocacy, and recreational support.
- Provides direct client services including hotline coverage, crisis counseling, information/referrals, victim’s compensation assistance, and peer support group.
Skills/Qualifications:
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- Friendly and patient personality
- Able to follow instructions
- Strong management and leadership skills.
- Able to work independently
- Human relations/social service skills a plus
- Supportive and understanding of the philosophy and mission of REACH of Macon County.
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The Mission of REACH of Macon County is to eradicate domestic violence, sexual assault, and human trafficking crimes in our community through prevention, intervention, and educational services. REACH also takes affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.
Part-Time Truck Driver Assistant/Mover
Reports To: Store Manager/Executive Director
Position: Part-Time position
Hours: Approximately 2-4 days a week
9:30-4:30, Monday-Saturday
Days and times vary
Duties: Include but are not limited to:
- Be able to drive a box truck and operate lift
- Maintain a clean driving record
- Must be able to lift 80lbs or more
- Assist in maintaining the safe working order of the truck and advise of needed repairs or issues
- Assist with accepting store donations and writing receipts
- Assist with duties that help keep the store in good order (i.e. taking recycling and trash, cleaning, etc…)
- Assist REACH office with carrying away large trash, food pick-ups, maintenance, and other needs that require the truck.
- Assist with scheduling pick-ups as needed
- Greeting and assisting customers
- Moving furniture as needed
- Assist with sorting donations as needed
- Promote and support the mission of REACH
Skills:
- Valid Driver’s License
- Friendly, outgoing, and works well with the public
- Able to work independently
- Strong organizational skills
- Experience in customer service
- Supportive and understanding of the philosophy and mission of
REACH of Macon County
While the PT position does not include benefits, all employees, regardless of position, receive one free floating holiday to recognize and honor their birthday. This holiday can be taken at any time with prior approval from the Executive Director. PT employees are also eligible for an annual holiday supplement.
The Mission of REACH of Macon County is to eradicate domestic violence, sexual assault, and human trafficking crimes in our community through prevention, intervention, and educational services. REACH also takes affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.
Violence Prevention Education Coordinator and Victim Advocate
Reports To: Assistant Director, Executive Director
Training: 20-hr Crisis Counseling/Dynamics of Domestic Violence and Sexual Assault Training Offered by REACH of Macon County.
Work Schedule: FT with benefits; Monday-Friday 9-5 with some evening/weekend hotline shifts
Benefits: Medical, Vision, Dental, Life Insurance, and AFLAC. Annual holiday supplement. Paid annual and sick leave, including one free floating holiday to recognize and honor the employee’s birthday. This holiday can be taken at any time with prior approval from the Executive Director.
Job Summary:
The Violence Prevention Education Coordinator plays a crucial role in designing, implementing, and evaluating programs aimed at preventing domestic violence, sexual violence, and human trafficking, while promoting healthy relationships within communities. In addition to developing educational initiatives, collaborating with community partners, and providing training to empower individuals with knowledge and skills, this position also includes serving as a victim advocate—providing direct support, resources, and crisis intervention to individuals impacted by interpersonal violence.
Project Work Description:
- Program Development: Design comprehensive violence prevention education programs tailored to diverse audiences, including schools, colleges, workplaces, and community groups.
- Curriculum Design: Develop age appropriate and culturally sensitive educational materials, workshops, and presentations on topics such as consent, healthy relationships, bystander intervention and sexual and domestic violence prevention.
- Training Delivery: Conduct interactive training sessions for educators, students, professionals, and community members on violence prevention strategies, risk reduction, and support services.
- Community Engagement: Establish and maintain partnerships with local organizations, schools, law enforcement agencies, and healthcare providers to coordinate outreach efforts and promote collaboration in addressing domestic and sexual violence.
- Awareness Campaigns: Organize awareness events, campaigns, and activities to raise public consciousness about the prevalence and impact of sexual violence and the importance of prevention.
- Social Media Outreach: This position is responsible for maintaining the organization’s social media accounts by creating and posting engaging, educational content that promotes available services and raises awareness about interpersonal violence. Content is designed to reach diverse populations, with particular attention to materials that are relevant and age-appropriate for adolescents.
- Data Collection and Analysis: Collect, analyze, and report data on program outcomes, participant feedback, and community needs to inform program improvement and advocacy efforts.
- Resource Development: Compile and disseminate resources, referrals, and information on support services, legal rights, and reporting options for survivors of domestic violence and sexual assault.
- Advocacy: Advocates for policy changes and systemic interventions to address the root causes of domestic and sexual assault and enhance community responses and prevention efforts.
- Victim Advocacy
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- Provide direct client services including intakes, supportive counseling, accessing needs, information and referrals, goal setting, case management, and some transportation as needed.
- As needed, assist Court Advocate in providing information, accompaniment, Victim Compensation assistance and other court advocacy duties.
- Receives training and education to ensure knowledge of best practices in implementing primary prevention strategies.
- Responsible for documentation of statistics and other necessary programmatic information as requested.
- Assists in the training and utilization of project volunteers.
- Provides direct client services including hotline coverage, crisis counseling, information/referrals, victim’s compensation assistance, and peer support group.
- Responsible for the documentation of client files, statistics, and other necessary programmatic information as requested.
- Assist with agency outreach campaigns and fundraisers.
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Skills/Qualifications:
- Minimum of a 2-year degree in human services, education, communications, or a related field (Bachelor’s degree preferred)
- Dynamic and engaging personality with a passion for violence prevention and community outreach
- Strong written and verbal communication skills, including public speaking and presentation abilities
- Proficient in Microsoft Office Suite, including Word, Excel, and PowerPoint
- Familiarity with managing social media platforms (Facebook, Instagram, etc.) and creating relevant content
- Ability to design and create graphics using tools such as Canva or similar software
- Highly organized and capable of managing multiple projects and deadlines simultaneously
- Comfortable working independently and collaboratively in a team setting
- Experience working with youth and/or adolescent populations is a plus
- Commitment to supporting survivors of domestic violence, sexual assault, and human trafficking through trauma-informed approaches
- Demonstrate understanding of trauma-informed practices and survivor-centered approaches.
- Proficiency in program evaluation, data analysis, and report writing.
- Supportive and understanding of the philosophy and mission of REACH of Macon County.
The Mission of REACH of Macon County is to eradicate domestic violence, sexual assault, and human trafficking crimes in our community through prevention, intervention, and educational services. REACH also takes affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.